rights and complaints
Rights and privacy
You have the right to be informed about the procedure and any risks that are involved. You have the right to be treated with respect. The information that you give to us is carefully stored and governed by the Dutch laws concerning patients' rights and privacy.
Having a good relationship with your doctor is important. Unfortunately sometimes things happen that disturb this relationship. Are you dissatisfied or do you have a complaint?
First try to discuss and resolve the problem in a personal conversation with your doctor. If you are unable to resolve the matter this way, then your doctor will put you in touch with the DOKh complaints officer. The DOKh Foundation can help you out starting a complaints or dispute procedure.
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